Continuing to work without restarting the computer may compound the problem. Always restart the computer after a system error occurs to refresh its memory. Before performing any of these tasks, back up all personal files.

The tasks in this section can help you resolve the most common installation problems. (You can download a log from, or you can create your own.) Adobe Technical Support can use this information to better assist you, if you need to call. Keep a log of the tasks you perform and the results of each, including errors or problematic behavior.

To get the most from this document, perform the tasks in order. System variables can also interfere with installation. For Customer Service in other countries, visit the Adobe website at, choose your country or region from the pop-up menu at the top of the page, and then click Contact Us.ĭifferent factors can interfere with the installation of Adobe Creative Suite on Mac OS X, including conflicts among device drivers, software, hardware, and corrupt elements in specific files. For these problems, contact Adobe Customer Services at 80 (U.S. Note: This document doesn't address problems related to serial numbers. The installer quickly completes, folders for the Creative Suite applications are created, but the applications themselves are not installed. The system and other applications have not been affected.' An error such as: 'The application 'Adobe Creative Suite 2' has unexpectedly quit. System errors can manifest themselves in many different ways, including (but not limited to) the following: This document can help you resolve errors or freezes that occur while you install Adobe Creative Suite 2.0 on Mac OS X.

Creative suit 2